Support
If something feels off, start here. If you’re stuck, email support and include the device model + iOS/watchOS version.
Frequently asked questions
How do I start a workout?
Open the app and tap Start. Choose your session type (Match, Training, or Drill) and mode (Outdoor or Indoor).
Why is my GPS not working?
Confirm Location Services is enabled and the app has permission (While Using App or Always). Outdoor routes need GPS.
Why does distance differ from Apple Health/Fitness?
Differences come from GPS smoothing, pause detection, and which device recorded the route (iPhone vs Watch).
How do I use the Apple Watch app?
Install the iPhone app, then install the Watch app from the iPhone Watch app. You can start workouts directly on your wrist.
Why isn’t my heart rate showing?
Make sure Health permissions include Heart Rate. For best results, wear Apple Watch snugly and keep it unlocked.
How do I manage Apple Health permissions?
Go to iOS Settings → Privacy & Security → Health → Soccer Fitness Tracker to review or revoke access.
How do I delete my data?
In the app, go to Settings → Clear All Data. This removes local sessions and settings. It does not delete workouts already in Apple Health.
Is my data private?
Yes—no accounts, no ads, no tracking. See the Privacy Policy for details.